Pixel portrait of Lam Nguyen

Lam Nguyen

πŸ“ I.T Professional based in S.D.

❀️ HP 100/100 πŸ§ͺ MP 90/100 Support Technician icon Class: Support Technician

β€œOne role at a time. One system at a time.”

Level Icon
LVL 20-23

Track & Field Technology Support

San Dieguito Union High School District

πŸ“… Feb/2026 – Present
Track and field technology support scene

Stats

Networking
Troubleshooting
Infrastructure Installation
Time Management

Skill Tree

  • TCP/IP
  • VLANs
  • Wi-Fi
  • Switching
  • Event Infra
  • Cabling
  • Firewall
  • Cloud Net

βš” Quests Completed

  • Designed and maintained network infrastructure for track & field events.
  • Troubleshot and resolved live network issues under pressure.
  • Configured and maintained event technology including timing systems, LED scoreboards, laptops, networking equipment, and audiovisual devices.
  • Coordinated AV and timing systems with zero downtime.
πŸ†
+500
XP

βš” Boss Battle

Track & Field Infrastructure Beast
Level Icon
LVL 15-20

Technology Assistant

Element Education

πŸ“… 2022 – 2024 ~2 Years
Technology assistant pixel scene

Stats

Tech Support
System Admin
Automation
Problem Solving

Skill Tree

  • Windows
  • PowerShell
  • Active Directory
  • Imaging
  • Automation
  • Asset Mgmt
  • Intune
  • Linux

βš” Quests Completed

  • Supported 500+ students and staff with daily IT needs.
  • Automated computer lab deployments, saving 10+ hours per week.
  • Managed devices, accounts, and inventory across multiple sites.
πŸ†
+350
XP

βš” Boss Battle

SysWarden
Level Icon
LVL 8–15

IT Intern

Undisputed Gym

πŸ“… 2021 – 2022 ~1 Year
IT intern pixel scene

Stats

Systems
Linux
Web Dev
Database

Skill Tree

  • Linux
  • Docker
  • Nginx
  • MongoDB
  • Git
  • JavaScript
  • Node.js
  • CI/CD

βš” Quests Completed

  • Built and deployed a gym waiver system using the MERN stack.
  • Deployed Linux server with Docker and Nginx for production use.
  • Managed database access and improved secure operations.
πŸ†
+250
XP

βš” Boss Battle

Cloud Orchestrator
Level Icon
LVL 1-8

Campus Aide

Del Mar Union School District

πŸ“… 2019 – 2021 ~2 Years
Campus aide pixel scene

Stats

Reliability
Support
Communication
Curiosity

Skill Tree

  • Help Desk
  • Google Suite
  • Hardware
  • Troubleshooting
  • Customer Service
  • Networking
  • Linux
  • Security

βš” Quests Completed

  • Provided front-line tech support to students and staff.
  • Assisted in device setup and basic troubleshooting.
  • Learned the foundations of IT and problem solving.
πŸ†
+100
XP

βš” Boss Battle

Cloud Orchestrator