Pixel portrait of Lam Nguyen

Lam Nguyen

πŸ“ I.T Professional based in S.D.

❀️ HP 100/100 πŸ§ͺ MP 90/100 Support Technician icon Class: Support Technician

β€œOne role at a time. One system at a time.”

Level Icon
LVL 20-23

Track & Field Technology Support

San Dieguito Union High School District

πŸ“… Feb/2026 – Present
Track and field technology support scene

Stats

Networking
Troubleshooting
Infrastructure Installation
Time Management

Skill Tree

  • TCP/IP
  • VLANs
  • Wi-Fi
  • Switching
  • Event Infra
  • Cabling
  • Firewall
  • LAN
  • DHCP
  • Cloud Net
  • Kubernetes
  • Teraform

βš” Quests Completed

  • Designed and maintained network infrastructure for track & field events.
  • Troubleshot and resolved live network issues under pressure.
  • Configured and maintained event technology including timing systems, LED scoreboards, laptops, networking equipment, and audiovisual devices.
  • Coordinated AV and timing systems with zero downtime.
πŸ†
+500
XP

βš” Boss Battle

Track & Field Infrastructure Beast
Level Icon
LVL 15-20

Technology Assistant

Element Education

πŸ“…May 2025-2026
Technology assistant pixel scene

Stats

Tech Support
System Admin
Automation
Problem Solving

Skill Tree

  • Windows
  • PowerShell
  • Ipad O.S
  • Hardware Fix
  • HTML
  • DHCP
  • Asset Mgmt
  • Intune
  • MAC O.S
  • Podman

βš” Quests Completed

  • Supported technology lab as well as students and staff with daily IT needs.
  • Performed maintenance and troubleshooting on O.S and Software systems
  • Automated computer lab deployments, saving 10+ hours per week.
  • Managed devices, accounts, and inventory across O.S environments.
  • Troubleshoot and repair hardware technologies
πŸ†
+350
XP

βš” Boss Battle

SysWarden
Level Icon
LVL 8–15

IT Intern

Undisputed Gym

πŸ“…2023 – 2026
IT intern pixel scene

Stats

Systems
Networking
Web Dev
Database

Skill Tree

  • Linux
  • Docker
  • Nginx
  • MongoDB
  • Git
  • JavaScript
  • Node.js
  • Saas
  • Deployment
  • Virtlization
  • CI/CD
  • SQL
  • Switching

βš” Quests Completed

  • Built and deployed a gym waiver system using the MERN stack.
  • Deployed Linux server with Docker and Nginx for production use.
  • Managed database access and improved secure operations.
πŸ†
+250
XP

βš” Boss Battle

Cloud Orchestrator
Level Icon
LVL 1-8

Campus Aide

Del Mar Union School District

πŸ“… August/2024 – 2025
Campus aide pixel scene

Stats

Reliability
Support
Communication
Curiosity

Skill Tree

  • Help Desk
  • Chrome O.S
  • Printers
  • Bookeeping Tech
  • Customer Service
  • Networking
  • Linux
  • Security

βš” Quests Completed

  • Provided front-line library technology support to students and staff.
  • Assisted in device setup and basic troubleshooting.
  • Learned the foundations of IT and problem solving.
πŸ†
+100
XP

βš” Boss Battle

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